Operations Services

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HCG has the ability to provide all levels of management and oversight.  We have experience in delivering on small task orders/teams to providing Program and Director level management of complex efforts and teams.   We work closely with our clients to ensure all deliverables are met, schedules are kept, and costs are in line with the contract.  We believe in transparent and continuous communications to ensure alignment with the mission and there are no surprises.  We pride ourselves on our ability to deliver on our promises. 

HCG personnel have developed and delivered on complex software delivery programs.  We have experience in the high paced Agile development of systems.  Our experience covers the creation of Scrum teams, implementing and supporting the development environments, performing all of the Agile ceremonies internally and with the customer, and ensuring all security security measures are met and approved.  Our personnel have the ability to develop applications from scratch, use low code/no code platforms (Salesforce, Pega, etc), and develop using traditional server-based or cloud serverless architectures.

Our personnel have migrated entire data centers to the cloud (AWS, Google, MS Azure).  We have performed the analysis of systems and applications to ensure the ability to migrate and be available in the cloud.  As part of our software development capabilities, we have modernized systems/applications to enable them to be supported in a cloud environment.  Due to the complex and secure nature of some clients, we have also supported environments that are both on-premises and in the cloud. 

Our IT consulting services can help you optimize your IT infrastructure, improve security, and reduce costs. Our team of experts can provide recommendations tailored to your business needs.  We understand the budget constraints of organizations and present return on investment (ROI) opportunities throughout the engagement.

We offer a range of cybersecurity services to protect your business from cyber threats. Our services include vulnerability assessments, penetration testing, and threat intelligence.  

HCG has strong experience supporting providing end-to-end network, server, and helpdesk support to large Government populations.  This includes WAN/LAN, Server engineering/administration, Tier 0-3 Helpdesk, Asset Management, and MACD and equipment refresh support.  

HCG is capable of designing and building complete call centers that support 8x5 to 24x7 hours.  We are able to provide the personnel (agents), processes, training, and infrastructure necessary to support your every need.